Cookie Policy — Smile Solutions Vietnam
Smile Solutions Vietnam

Cookie Policy

This Cookie Policy explains how Smile Solutions Vietnam Pty Ltd uses cookies and similar technologies on smilesolutionsvietnam.com to run our website, protect your session, measure traffic, and deliver relevant advertising.

Effective date: July 2026  ·  Please retain a copy for your records.

1Overview

Cookies and similar technologies (including pixels, SDKs, and local-storage) help us operate smilesolutionsvietnam.com, protect your browsing sessions, remember your preferences, measure how our website is used, and display relevant advertising. These technologies do not give us access to personal files or data on your device.

You can block or delete cookies at any time through your browser settings.

2What are cookies?

A cookie is a small text file stored by your browser when you visit a website. On return visits, the browser sends it back so the site can recognise you, improve performance, or recall settings.

The main types of cookies we use are:

  • Session cookies — deleted when you close your browser.
  • Persistent cookies — remain for a defined period (from hours up to about 400 days).
  • First-party cookies — set directly by smilesolutionsvietnam.com.
  • Third-party cookies — set by external services we use (for example, Meta Pixel or Google Analytics).

Certain scripts may also use HTML5 local storage or SDK tokens which function similarly to cookies for privacy purposes.

3Why we use cookies

PurposeExamplesLawful basis
Strictly necessary First-party session and security tokens set by smilesolutionsvietnam.com Legitimate interests in running a secure website
Performance and analytics _ga, _ga_* User consent or aggregated statistics
Advertising and attribution _fbc, _fbp, hashed email or phone for custom audiences Express marketing consent

We do not store medical data or payment details in cookies.

4Cookies and local-storage in use

Name / patternProviderTypical lifespanPurpose
_ga, _ga_<id> Google Analytics 4 Up to ~400 days Measure website traffic and page views
_fbc Meta 90 days Ad attribution after clicking a Meta ad
_fbp Meta 90 days Ad retargeting via Meta Pixel
Session / preference tokens smilesolutionsvietnam.com Session – 12 months Form progress and site preferences

Actual lifespans may vary depending on your browser and privacy settings. From time to time we may add or remove tools; if we make material changes we will update this policy.

5Managing cookies

Most browsers let you delete or block cookies and manage tracking preferences:

  • Chrome / Edge: Settings → Privacy & Security → Cookies and Site Data
  • Firefox: Settings → Privacy & Security → Enhanced Tracking Protection
  • Safari (iOS / macOS): Settings → Safari → Block All Cookies

Blocking strictly-necessary cookies may affect website stability or trigger additional verification prompts.

You may also use:

6Legal basis and consent

As an Australian business, we rely on the following bases for our use of cookies:

  • Legitimate interests — for essential and security cookies.
  • Implied consent by continued use — for basic analytics, once you have been notified of our use of cookies and continue to use the website.
  • Express consent — for advertising and remarketing cookies used to deliver personalised advertising.

Visitors from jurisdictions such as the EU or UK will be shown a banner requesting explicit opt-in consent to comply with the GDPR and ePrivacy Directive.

7Updates

We may revise this Cookie Policy to reflect operational or regulatory changes. Material updates will take effect 30 days after they are posted to this page, and where practicable we will notify opted-in users by email or SMS.

8Contact

Questions or requests relating to this Cookie Policy should be directed to:

Smile Solutions Vietnam Pty Ltd (ACN: 699 292 405)
Attn: Privacy Team
[email protected]

We aim to respond within 30 days.